We respect your privacy.
Notwithstanding cookie related analytics data, other personal information may be obtained and used as follows.
What is the personal information that we collect?
Personally Identifiable Information (PII) is your name in combination with other information that we collect about you. For example, personal information can include your name in combination with your e-mail address, billing address, shipping address, phone number, or credit card information.
Why do we collect personal information?
We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you. For more information as to why we collect personal information, please see the section below entitled: How do we use your personal information?
Your personal information also allows us to communicate with you about special offers, promotions, and other marketing programs and news that may be of interest to you.
How do we collect your personal information?
Information that you provide to us
As a general matter, you can browse in our stores and on our websites without submitting your personal information to us. However, there are a number of circumstances in which you may need to provide us with your personal information. The most common of these circumstances include:
a) Making a purchase or placing an order
b) Creating an online account
c) Enrolling in our Member loyalty program
d) Submitting a customer review, a list, or other user-created content or participating in SEO-Workbook.com Book Clubs
e) Posting a blog, or participating in an online interactive community
f) Signing up for Invite-a-Friend Emails and creating a Profile
g) Contacting customer service
There are circumstances in which we automatically receive and collect information from you. The most common sources of this information include:
b) Pixel tags or clear Graphics Interchange Format files, known as GIFs
c) Your Device
d) Occasionally from business partners, contractors, shared databases, and other third parties
If you are visiting SEO-Workbook.com from outside the United States and provide us with personal information, please note that your personal information will be transferred, stored and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with SEO-Workbook.com, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by SEO-Workbook.com.
How do we use personal information?
SEO-Workbook.com uses your personal information to provide you with a superior customer experience and as necessary, to administer our business. For example, we use your personal information to:
a) Provide you with products and services and information, including the SEO-Workbook.com website and online interactive communities, and display associated content and advertising;
b) Administer our Member program;
c) Provide superior customer service;
d) Conduct research and perform analysis in order to measure, maintain, protect, develop and improve our products and services;
e) Communicate with you about special offers, events, or new products or services that may be of interest to you;
f) Customize and enhance our websites and advertising;
g) Make communications necessary to notify you regarding security, privacy, and administrative issues;
h) Manage our business.
With whom do we share personal information?
Protecting the privacy and security of your personal information is a priority at SEO-Workbook.com. SEO-Workbook.COM DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.
SEO-Workbook.com shares your personal information with:
a) Other entities owned by SEO-Workbook.com, including subsidiaries of SEO-Workbook.com. We share your personal information within the SEO-Workbook.com enterprise to help to ensure that you have a superior shopping or browsing experience no matter where you choose to shop or browse with us.
b) Service providers, subcontractors and agents who perform services on our behalf. We provide personal information to third party service providers, subcontractors, and agents that work under contract on our behalf to provide certain services. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by SEO-Workbook.com. They are contractually obligated to use such information only as necessary to assist us and to maintain the confidentiality and security of such information.
c) Third party providers of products and services. These are third parties that provide products and services you may purchase or request from or through us. These third parties do not have the right to use personal information we provide to them in any way that is not authorized by SEO-Workbook.com or explicitly permitted by you. They are contractually obligated to use such information only as necessary to assist us, or as you have explicitly permitted, and to maintain the confidentiality and security of such information.
d) Third Party Membership Programs. We work with certain third party entities to help them administer their own membership or rewards programs by providing them with purchasing information about their customers who make purchase from SEO-Workbook.com. We disclose only the information that is necessary to make these third party programs work and to support your membership in them. This information usually includes your name and e-mail address as well as the dollar amount of the purchases made at SEO-Workbook.com. We require such entities to obtain your consent before we provide them with this information, which they usually do as part of their own membership or participation rules.
e) Credit Card Companies. Credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions.
f) Law enforcement officials and as required by law. SEO-Workbook.com may release personal information to third parties when we determine, in our judgment, that it is necessary to (a) comply with the law, regulation, legal process, or enforceable governmental request; (b) enforce or apply the terms of any of our policies or user agreements; or (c) protect the rights, property or safety of SEO-Workbook.com, our employees, our customers, users, or others.
j) To Fulfill Your Requests For Products or Services
In connection with some magazine or newspaper subscriptions and single issue purchases of magazines or newspapers placed on SEO-Workbook.com.com, in order to complete your transaction, we may need to forward your name, magazine or newspaper order, email address, and shipping or billing address to our content providers. The content providers will share your magazine or newspaper order information as well as your name and address, or name and e-mail and shipping or billing addresses with the magazine or newspaper publisher and magazine or newspaper circulation auditors. Magazine and newspaper publishers may use this information to fulfill your order and for other purposes. Your credit card information will not be shared with them.
How do we secure personal information?
We take significant and appropriate security measures, including physical, technological and procedural measures, to help to safeguard your personal information and to prevent unauthorized access and disclosure. In addition, we use industry-standard technology, such as Secure Sockets Layer (SSL) encryption technology where necessary in the transmission of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information, and, as technology develops, we intend to take additional measures to improve security.
We want you to feel confident whenever you visit us on our websites. While we are focused on the security of your personal information and follow strict standards, processes and procedures that are designed to protect your personal information, we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.
How do we respect your choices about your personal information?
When you interact with SEO-Workbook.com in certain ways, you may be eligible to receive certain marketing-related and promotional communications as well as special offers (collectively Promotional Communications ) from SEO-Workbook.com that may include advertisements from third parties. The most common of these circumstances include:
a) Making a purchase or download or placing an order
b) Creating an online account
c) Joining the SEO-Workbook.com online community
d) Enrolling in our Member program
e) Signing up for our email newsletter
If, at any time, you wish to no longer receive Promotional Communications from SEO-Workbook.com please follow the instructions below.
a) For SEO-Workbook.com RSS Feeds & Email: At any time, a customer may choose to opt-out of the receipt of any promotional communications by clicking on the opt-out link provided at the bottom of the feed and following the instructions.
b) For SEO-Workbook.com.com: Any account holder can opt-out of the receipt of any promotional communications by logging onto their Account and following the instructions. If you do not have a SEO-Workbook.com.com account, you may opt-out of the receipt of such communications by selecting the link at the bottom of any promotional e-mail communication and following the instructions.
Even if you opt-out of receiving Promotional Communications, you may continue to receive e-mails relating to order confirmations, back order notifications, membership information, and/or other business-related communications. Although the primary purpose of these emails is not to provide you with promotional material, they may contain within them some promotional material.
Whom do I contact if I have questions or concerns?
SEO-Workbook.com does not knowingly collect personal information from children
Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 ( Minors ) are not permitted to use SEO-Workbook.com websites without the supervision of a parent or legal guardian. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 13 or knowingly allow such persons to register for an online account or to post personal information on our websites. Should we learn that someone under the age of 13 has provided any personal information to or on any of the SEO-Workbook.com websites, we will remove that information as soon as possible.
Third Party Websites and Web-Tracking
Dated: May 1, 2012